Responsible Gaming

Gaming Should Be Entertainment

Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it responsibly and within your means.

Remember: the house always has an edge. Only gamble with money you can afford to lose, and never chase losses by betting more than you planned.

Age Verification

Online pokies in Australia are strictly for players aged 18 years and over. If you are under the legal gambling age in your jurisdiction, you must not access gambling services.

We take age verification seriously and reserve the right to request proof of age at any time. Providing false information about your age is illegal.

Warning Signs of Problem Gambling

If you recognise any of the following signs in your gaming behaviour, you may be developing a gambling problem:

• Spending more time and money on gambling than intended
• Chasing losses by gambling with more money to recover what you've lost
• Hiding your gambling activities from family or friends
• Feeling anxious, irritable, or restless when not gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money to fund gambling activities
• Neglecting work, school, family, or other important responsibilities
• Lying about the amount of time or money spent gambling
• Failed attempts to reduce or stop gambling
• Experiencing financial difficulties due to gambling

If you recognise these warning signs, it's time to seek help.

Self-Help Tools & Safer Gaming Features

Most responsible online gaming operators provide tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period
• Loss Limits: Set a maximum amount you're willing to lose in a session or time period
• Session Time Limits: Automatically end your gaming session after a set amount of time
• Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming for a period you choose
• Account Cooling-Off: Take a mandatory break from gaming for a set period

Use these tools to help you stay in control of your gaming habits. Check with your operator about which tools are available.

Support & Counselling Services

If you're struggling with problem gambling, professional help is available. The following organisations provide free, confidential support:

Australia

• Gambling Help Online – Free online counselling and support
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (24/7, free call)
• Gambler's Help – Counselling services across Victoria
  Phone: 1800 858 858

International Services

• GamCare (United Kingdom)
  www.gamcare.org.uk
• GamStop (United Kingdom) – National self-exclusion scheme
  www.gamstop.co.uk
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  www.ncpgambling.org

All services listed above are confidential and staffed by trained counsellors who understand problem gambling.

If You Need Help, Reach Out Today

Problem gambling is treatable, and help is available. If you or someone you know is struggling with gambling, please contact one of the services listed above. Seeking help is a sign of strength, not weakness.

Don't gamble with money you can't afford to lose. If gambling is causing you harm, please seek help immediately.

For more information about responsible gaming, visit Gambling Help Online.